good111 Terms and Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") form a legally binding agreement between the good111 casino platform ("Platform", "Site") and its users ("Members", "Players"). good111 ("we", "Administration") operates its services under this agreement.

1.1 Key Definitions

• Platform: The good111 website, mobile application and all associated digital services.
• Member: Any person who has opened an account on good111 and is using the platform's services.
• Account: The individual personal profile created for each member, through which all transactions and activities are managed.
• Funds: The combined balance of real money deposited and bonuses held in a member's account.
• Services: Online casino games, slots, live casino, sports betting and other gaming products available on the platform.

1.2 Acceptance of Terms

By registering on the site, logging in, or using any service, you confirm your full acceptance of these terms. If you disagree with any part of these terms, you are asked to stop using the platform immediately.

2 Account Registration and Eligibility

To open an account and use services on good111, a member must meet all of the following eligibility requirements:

2.1 Age Requirement

Only persons aged 21 or above may open an account on this platform. If someone operates an account on behalf of a minor, the account will be considered immediately void and all associated funds may be forfeited.

2.2 Identity Verification

At the time of registration, the member must provide their real name, date of birth, a valid email address and mobile number. good111 may at any time request a copy of a national ID card or passport for identity verification. The administration reserves the right to suspend or close an account if accurate information is not provided.

2.3 Single Account

Each member may open only one account. If multiple accounts belonging to the same person are detected, they will be closed and the bonuses or winnings from both accounts may be cancelled.

2.4 Registration on Behalf of a Third Party

Betting or gaming on behalf of another person or using another person's funds is strictly prohibited. Every account is entirely personal.

3 Account Security and User Responsibilities

The security of a member's account is entirely their own responsibility. good111 places the responsibility of keeping your login credentials confidential on you.

• Keep your password strong and change it regularly.
• Never share your login credentials with anyone else.
• If you suspect unauthorised access to your account, notify the support team immediately.
• Exercise particular caution when logging in from a third party's device or a public Wi-Fi network.
• It is the member's responsibility to report any suspicious activity on their account to the administration without delay.

4 Deposits and Withdrawals

Financial transactions on good111 are processed securely and promptly. The following specific policies apply to deposits and withdrawals:

4.1 Deposit Methods and Limits

Accepted deposit methods on the platform are: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount for each method is ৳100.

4.2 Withdrawal Methods and Limits

Accepted withdrawal methods are: bKash, Nagad, Rocket and bank transfer. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour.

4.3 Payment Verification

Before processing a withdrawal, good111 reserves the right to verify identity and the source of funds. Withdrawals may be temporarily held until verification is complete.

4.4 Third-Party Payments Prohibited

No member may deposit or withdraw using an account other than a payment account registered in their own name.

5 Bonuses and Promotional Offers

good111 offers various bonuses and promotional benefits to its members. All such offers are subject to specific terms.

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: a ৳1,000 deposit earns a ৳2,000 bonus, bringing the total balance to ৳3,000. Before withdrawing this bonus, the member must wager 10 times the bonus amount — meaning a total of ৳20,000 in wagering must be completed for a ৳2,000 bonus.

5.2 VIP Cashback

good111's VIP programme has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback is available on net losses: up to 0.2% at Bronze, up to 0.4% at Silver, up to 0.6% at Gold, and up to 0.8% at Platinum.

5.3 Bonus Usage Terms

• Wagering requirements must be met before winnings earned using a bonus can be converted to real money.
• Attempting to claim bonus benefits through multiple accounts will result in account closure.
• good111 reserves the right to change, suspend or cancel any bonus offer.
• When a bonus's set validity period expires, it will be automatically removed from the account.

6 Gaming Rules and Fair Use

All games on good111 are operated using certified Random Number Generator (RNG) technology, which keeps every outcome completely unbiased and unpredictable.

• Each game has its own rules, which are displayed in the game's interface. Members are considered to have agreed to play by those rules.
• The administration reserves the right to void any abnormal winnings arising from a technical error.
• If the internet connection is lost during a gaming session, the result of the preceding bet will be saved on the server and can be viewed upon reconnection.

7 Prohibited Activities and Fraud Prevention

good111 takes a firm stance on protecting the integrity and security of the platform. The following activities are strictly prohibited:

• Any form of fraud, cheating or attempt to deceive the platform.
• Using bots, automated software or artificial intelligence for betting or gaming.
• Creating multiple accounts or placing coordinated bets to circumvent bonus terms.
• Deliberately exploiting any technical error in the system for personal gain.
• Using the platform for money laundering.
• Conducting transactions or gaming using another member's identity.

8 Account Suspension and Closure

good111 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• If any clause of these terms is violated.
• If identity verification fails or false information is provided.
• If the member requests closure of their own account.
• At the administration's discretion if the account remains inactive for an extended period.

Upon account closure, if valid funds are present and no breach of terms has occurred, those funds will be returned where applicable.

9 Responsible Gaming Policy

good111 believes that gaming should be a source of enjoyment, not a problem. That is why the platform operates in accordance with our Responsible Gaming Policy. Members may at any time set spending limits on their account, take a break, or apply for a voluntary permanent self-exclusion.

• If you feel your gaming habits are getting out of control, contact support immediately.
• Avoid betting with money belonging to family members or friends.
• Continuously increasing bets to chase losses is risky.

good111 uses technical measures to protect those under 21 from gaming. It is every member's responsibility to report to the administration without delay if they become aware of any gaming activity by a minor.

10 Privacy and Data Protection

The methods by which members' personal information is collected, stored and used are described in detail in our Privacy Policy. That policy is included in the member's acceptance alongside these terms.

• Members' information is used solely for service improvement, identity verification and legal requirements.
• All financial and personal information is kept secure using SSL encryption technology.
• Information is not sold to third parties or shared with them without relevance.

11 Service Changes and Interruptions

good111 reserves the right to change, limit or discontinue all or part of its services at any time. Temporary service interruptions may occur due to maintenance, technical improvements or unavoidable circumstances. good111 will not be liable for temporary inconvenience caused in such situations, however valid funds will always remain secure in the member's account.

If services are disrupted due to external causes such as natural disasters, government restrictions or cyber attacks, this will be treated as force majeure and good111 will bear no liability for it.

12 Dispute Resolution

If a member has a complaint or dispute, they should first attempt to resolve it directly through the support team. good111's 24/7 live chat and email support are available in Bengali and English.

12.1 Complaint Submission Process

• Complaints must be submitted via live chat or in writing by email.
• The complaint must include the member's name, account ID, the date of the relevant transaction and a detailed description.
• After receiving a complaint, good111 will investigate and communicate a resolution within a reasonable time.

For answers to common questions, visit our FAQ section, where the most frequently asked questions are answered in plain language.

13 Amendments to Terms

good111 reserves the right to amend, change, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

If a member continues to use the platform after revised terms and conditions are published, they will be considered to have automatically agreed to the new terms and conditions. If you do not agree to the new terms, you may request to close your account.

To learn more about good111 and how it operates, read our About Us page.

14 Contact

For any questions or feedback regarding these terms and conditions, please contact the good111 support team:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]

good111 is committed to maintaining a transparent and honest relationship with members across all areas of service.